{"id":136,"date":"2020-12-03T15:45:05","date_gmt":"2020-12-03T15:45:05","guid":{"rendered":"https:\/\/sdtransfer.wpengine.com\/?page_id=136"},"modified":"2026-03-23T12:11:07","modified_gmt":"2026-03-23T19:11:07","slug":"politica-de-privacidad","status":"publish","type":"page","link":"https:\/\/sdcommunitypower.org\/es\/privacy-policy\/","title":{"rendered":"Pol\u00edtica de privacidad"},"content":{"rendered":"
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San Diego Community Power (Community Power), sus empleados, agentes, contratistas y afiliados mantendr\u00e1n la confidencialidad de la informaci\u00f3n de los clientes, que puede incluir, pero no limitarse a, nombres de clientes individuales, direcciones de servicio, direcciones de facturaci\u00f3n, n\u00fameros de tel\u00e9fono, direcciones de correo electr\u00f3nico, n\u00fameros de cuenta, n\u00fameros de la seguridad social, n\u00fameros de identificaci\u00f3n de contribuyentes e informaci\u00f3n de consumo de electricidad, excepto cuando sea razonablemente necesario para llevar a cabo los negocios de Community Power o para proporcionar servicios a los clientes seg\u00fan lo requerido por la Comisi\u00f3n de Servicios P\u00fablicos de California (CPUC).<\/p>\n

Ejemplos de fines comerciales razonablemente necesarios incluyen, entre otros, cuando dicha divulgaci\u00f3n es necesaria para (a) cumplir con una ley, reglamento u orden judicial aplicable; (b) permitir a Community Power proporcionar servicio a sus clientes; (c) cobrar facturas impagadas; (d) obtener y proporcionar informaci\u00f3n de informes de cr\u00e9dito; (e) resolver disputas o consultas de los clientes; (f) comunicar sobre programas de respuesta a la demanda, eficiencia energ\u00e9tica, gesti\u00f3n de la energ\u00eda y conservaci\u00f3n, o (g) en situaciones de amenaza inminente para la vida o la propiedad, o para prevenir o resolver interrupciones del servicio. Community Power no divulgar\u00e1 la informaci\u00f3n de los clientes con fines de telemarketing, correo electr\u00f3nico o solicitud por correo directo. Los datos agregados que no puedan ser rastreados hasta clientes espec\u00edficos podr\u00e1n ser divulgados a discreci\u00f3n de Community Power.<\/p>\n

La informaci\u00f3n de los clientes, incluidos sus nombres, direcciones y datos de consumo de energ\u00eda el\u00e9ctrica, se recopila a trav\u00e9s de los sistemas de medici\u00f3n de SDG&E. Para las circunstancias que constituyen divulgaciones razonablemente necesarias citadas en este documento, Community Power puede compartir la informaci\u00f3n de los clientes con contratistas y vendedores con el fin de prestar servicios y operar programas. Los contratistas y vendedores deben comprometerse a utilizar la informaci\u00f3n de los clientes \u00fanicamente con fines operativos del programa y a protegerla bajo las mismas normas que Community Power. Community Power conserva la informaci\u00f3n de facturaci\u00f3n y uso de energ\u00eda espec\u00edfica del cliente s\u00f3lo durante el tiempo que sea razonablemente necesario, normalmente no m\u00e1s de cinco a\u00f1os, a menos que la ley o la normativa exijan lo contrario.<\/p>\n

Community Power manejar\u00e1 la informaci\u00f3n sobre el uso de energ\u00eda de los clientes de una manera que cumpla plenamente con la ley aplicable, que incluye, pero no se limita a, las protecciones de privacidad requeridas por CPUC para los clientes de los Agregadores de Elecci\u00f3n Comunitaria definidos en la Decisi\u00f3n 12-08-045, seg\u00fan pueda ser enmendada o reemplazada de vez en cuando.<\/p>\n

Community Power proporcionar\u00e1 avisos relacionados con esta pol\u00edtica seg\u00fan lo exija la legislaci\u00f3n aplicable, incluida la Decisi\u00f3n 12-08-045. Dichos avisos podr\u00e1n incluir, entre otras cosas: (a) proporcionar un aviso por escrito al confirmar una nueva cuenta de cliente; (b) informar a los clientes al menos una vez al a\u00f1o de c\u00f3mo pueden obtener una copia del aviso, incluidas las actualizaciones o revisiones de esta pol\u00edtica; y (c) proporcionar enlaces al aviso en el sitio web de Community Power en SDCommunityPower.org<\/a> y en las comunicaciones electr\u00f3nicas con los clientes. Cualquier cambio en esta pol\u00edtica entre periodos de notificaci\u00f3n se comunicar\u00e1 a trav\u00e9s de la p\u00e1gina web de Community Power. Las versiones anteriores de esta pol\u00edtica pueden solicitarse por correo electr\u00f3nico a CustomerService@SDCommunityPower.org<\/a>.<\/p>\n

Previa solicitud, Community Power proporcionar\u00e1 a los clientes un acceso c\u00f3modo y seguro a la informaci\u00f3n del cliente en un formato de f\u00e1cil lectura que no sea menos detallado que los datos que Community Power divulga a terceros autorizados.<\/p>\n

Los clientes que tengan alguna pregunta o duda sobre la recopilaci\u00f3n, almacenamiento, uso o distribuci\u00f3n de la informaci\u00f3n de los clientes, o que deseen ver, preguntar o disputar cualquier informaci\u00f3n de los clientes en poder de Community Power o solicitar limitar la recopilaci\u00f3n, uso o divulgaci\u00f3n de dicha informaci\u00f3n, pueden ponerse en contacto con nosotros en CustomerService@SDCommunityPower.org<\/a>.<\/p>\n

Los empleados de Community Power y las entidades cubiertas que hagan negocios con Community Power recibir\u00e1n una copia de esta pol\u00edtica, y se interpretar\u00e1 y aplicar\u00e1 de forma coherente con cualquier otra pol\u00edtica relacionada con la protecci\u00f3n de la informaci\u00f3n confidencial.<\/p>\n

Para garantizar el cumplimiento oportuno de los desarrollos legales y\/o los cambios en las pr\u00e1cticas o procedimientos de Community Power, el Consejero Delegado de Community Power, en consulta con el Asesor Jur\u00eddico General de Community Power, est\u00e1 autorizado a modificar esta pol\u00edtica sin necesidad de una nueva aprobaci\u00f3n del Consejo de Administraci\u00f3n.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

San Diego Community Power (Community Power), its employees, agents, contractors and affiliates will maintain the confidentiality of customer information, which may include, but not be limited to, individual customers\u2019 names, […]<\/p>\n","protected":false},"author":22,"featured_media":15397,"parent":0,"menu_order":115,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-136","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"\nPrivacy Policy - San Diego Community Power<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sdcommunitypower.org\/es\/politica-de-privacidad\/\" \/>\n<meta property=\"og:locale\" content=\"es_MX\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Privacy Policy\" \/>\n<meta property=\"og:description\" content=\"San Diego Community Power (Community Power), its employees, agents, contractors and affiliates will maintain the confidentiality of customer information,\" \/>\n<meta property=\"og:url\" content=\"https:\/\/sdcommunitypower.org\/es\/politica-de-privacidad\/\" \/>\n<meta property=\"og:site_name\" content=\"San Diego Community Power\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-23T19:11:07+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/sdcommunitypower.org\/wp-content\/uploads\/2025\/08\/NatureLandscapes_iStock-2099318076-1024x683.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1024\" \/>\n\t<meta property=\"og:image:height\" content=\"683\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Tiempo de lectura\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/sdcommunitypower.org\/privacy-policy\/\",\"url\":\"https:\/\/sdcommunitypower.org\/privacy-policy\/\",\"name\":\"Privacy Policy - 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