Terms & Conditions

San Diego Community Power electric generation rates are managed with the intention of providing cleaner electricity at competitive rates. Any changes to Community Power rates will be adopted at duly noticed public hearings of the Community Power Board of Directors. Changes to SDG&E or Community Power rates will impact cost comparisons between Community Power and SDG&E.

All SDG&E and Community Power customers pay a monthly Power Charge Indifference Adjustment (PCIA) and Franchise Fee Surcharge. Community Power has already accounted for these after-market charges in calculating rates. View Community Power rates and SDG&E cost comparisons on our website at SDCommunityPower.org.

Enrollment

San Diego Community Power is the default electricity service provider for the cities of Chula Vista, Encinitas, Imperial Beach, La Mesa, National City, San Diego, and the Unincorporated County of San Diego. Accounts will be automatically enrolled in Community Power service unless you opt out at least five business days before your meter read date during the enrollment month or your account’s scheduled start date.

All accounts outside of the City of Encinitas will be automatically enrolled in Community Power’s PowerOn service, which provides at least 50% renewable energy at competitive rates. You may choose to opt up to Power100, which provides 100% renewable and carbon-free energy at a slight premium, or you may choose to opt down to PowerBase, which provides our lowest cost, lowest renewable energy, intended to be most comparable to SDG&E’s current base offering in price and renewable energy content. Accounts within the City of Encinitas will be automatically enrolled in Community Power’s Power100 service.

You may choose to change your service level at any time. Any changes to your account’s service level will take place at the time of your next regularly scheduled meter read date. To make changes to your Community Power electric service level, please visit our website at SDCommunityPower.org or call Community Power at  888-382-0169.

Billing

You will receive a single monthly bill from SDG&E that includes Community Power’s electric generation charges. Community Power’s electric generation charge replaces SDG&E’s electric generation charge; Community Power’s charge is not a duplicate charge or extra fee. SDG&E will continue to charge you for electric delivery services. If you opt out of Community Power service, SDG&E will resume charging you for electric generation.

Discount Programs

If you are currently enrolled in the California Alternative Rates for Energy (CARE) program, the Family Electric Rate Assistance (FERA) program, Medical Baseline, or Level Pay, you will continue to receive all benefits and discounts as a Community Power customer.

Từ chối

You have the right to opt out without penalty at any time. You will not be charged any fees by Community Power if you opt out or if you cancel electric service altogether (for example, if you move). However, if you decide to return to SDG&E after the 60-day opt out period, or 60 days after your start date with Community Power service, SDG&E may charge a one-time account processing fee. You will also be prevented by SDG&E from returning to Community Power service for a minimum of twelve (12) months. By opting out, you will also be subject to SDG&E’s then current rates and terms and conditions of service. For details on SDG&E’s rates and terms and conditions, please visit SDGE.com. If you opt out, charges for all electricity you used while enrolled in Community Power service will still be applicable. Accounts will be transferred on the day the electric meter is read and cannot be transferred during the middle of a billing cycle. In order for your request to be processed on your next meter read date, your request must be received at least five business days prior to the date on which the meter is read. To opt out, please call Community Power at 888-382-0169 or visit SDCommunityPower.org. Please have your SDG&E bill handy so that we can process the request.

Failure to Pay

Community Power may transfer your account to SDG&E upon 30 calendar days’ written notice to you if you fail to pay any portion of the Community Power charges on your bill. If your service is transferred, you may be subject to additional requirements by SDG&E.

For more information, please reach out to Community Power by calling us at 888-382-0169 or emailing us at CustomerService@SDCommunityPower.org.