Terms and Conditions of Service

San Diego Community Power electric generation rates are managed with the intention of providing cleaner electricity at competitive rates. Any changes to SDCP rates will be adopted at duly noticed public hearings of the San Diego Community Power Board of Directors. Changes to SDG&E or SDCP rates will impact cost comparisons between SDCP and SDG&E.

SDG&E charges SDCP customers a monthly Power Charge Indifference Adjustment (PCIA) and Franchise Fee Surcharge. SDCP has already accounted for these additional charges in calculating rates. View SDCP rates and SDG&E cost comparisons online at SDCommunityPower.org or by calling 1-888-382-0169.

BILLING: You will receive a single monthly bill from SDG&E that includes SDCP’s electric generation charges. SDCP’s electric generation charge replaces SDG&E’s electric generation charge. SDCP’s charge is not a duplicate charge or extra fee. SDG&E will continue to charge you for electric delivery services. If you opt out of SDCP, SDG&E will resume charging you for electric generation.

ENROLLMENT: As the default electricity provider for the cities of Chula Vista, Encinitas, Imperial Beach, La Mesa, and San Diego, you will be automatically enrolled into San Diego Community Power service unless you opt out at least five business days before your meter read date during the enrollment month. Accounts will be enrolled in SDCP’s PowerOn on your regularly scheduled meter read on or after the first day of the enrollment month. You may choose to opt-up to Power100, which provides 100% renewable energy service at a slight premium.

To sign up for the Power100, please visit SDCommunityPower.org or call SDCP at 1-888-382-0169.

DISCOUNT PROGRAMS: If you are currently enrolled in the California Alternative Rates for Energy (CARE) program, the Family Electric Rate Assistance (FERA) program, Medical Baseline, or Level Pay, you will continue to receive all benefits and discounts as a San Diego Community Power customer.

OPT OUT: You have the right to opt out without penalty at any time. You will not be charged any fees by SDCP if you opt-out or if you cancel electric service altogether (for example, if you move). However, if you decide to return to SDG&E after the 60-day opt out period, SDG&E will charge a one-time Customer Re-Entry fee of $0.56 for each account returning to full-bundled SDG&E service. You will also be prevented by SDG&E from returning to San Diego Community Power for a minimum of twelve months. By opting out, you will also be subject to SDG&E’s then current rates and terms and conditions of service. For details on SDG&E’s rates, terms and conditions, please visit SDGE.com. If you opt out, you will still be charged for all electricity you used before the transfer of electric service. Accounts will be transferred on the day the electric meter is read and cannot be transferred during the middle of a billing cycle. In order for your request to be processed on your next meter read date, your request must be received at least 5 business days prior to the date on which the meter is read. To opt out, please call SDCP at 1-888-382-0169 or visit SDCommunityPower.org. Have your electric bill handy so that we can process the request.

FAILURE TO PAY: San Diego Community Power may transfer your account to SDG&E upon 30 calendar days’ written notice to you if you fail to pay any portion of the SDCP charges on your bill. If your service is transferred, you may be subject to additional requirements by SDG&E.

For more information, please call SDCP at 1-888-382-0169.