Enroll smart thermostats and water heaters to earn rewards and reduce energy use during hours of high demand.
Smart Home Flex is a pilot program that allows Community Power to temporarily adjust the settings of enrolled smart device(s), like thermostats or connected water heaters, to reduce energy use during times of high energy demand, when electricity costs are higher. These adjustments reduce strain on the energy grid and can help lower your energy bill while keeping your home comfortable and supplied with hot water.
You are always in control of your comfort and can override the automatic adjustments at any time.
Connected water heater enrollment is now open.
Whether you are enrolling a smart thermostat or connected water heater, Smart Home Flex offers:
Receive $50 for each approved smart thermostat you enroll and up to $25 each year for participating in Smart Flex Events. If you unenroll, you will no longer be eligible for participation incentives.
Device Type | Upfront Incentive | Participation Incentive |
|---|---|---|
Smart Thermostat | $50 | Up to $25 annually |
Receive $50 for each approved connected water heater you enroll and up to $60 per year for participating. Incentives are earned monthly (up to $5 a month) and paid out twice a year. If you unenroll, you will no longer be eligible for ongoing participation incentives.
Device Type | Upfront Incentive | Participation Incentive |
|---|---|---|
Connected Water Heater | $50 | Up to $60 annually |
To enroll in Smart Home Flex, eligible participants must meet the following criteria:
Device Name | Model Number | Device Name | Model Number |
|---|---|---|---|
ecobee3 Lite | EB-STATE3LT | ||
ecobee4 | EB-STATE4 | ||
Smart Thermostat with Voice Control | EB-STATE5 | Google Nest Learning Thermostat 3rd Gen | T3007ES T3016US T3017US T3018US T3019US T3021US T3032US T3008US |
ecobee3 | EB-STATE3 | Google Nest Learning Thermostat 4th Gen | GA05169-US GA05560-US GA05171-US GA05551-US |
ecobee Smart Thermostat Premium | EB-STATE6-01 | Google Nest Thermostat | T4000ES T4001ES T4008ES |
Smart Thermostat with Voice Control | EB-STATE6L-01 | Google Nest Thermostat | GA02081-US GA02082-US GA02083-US GA01334-US GA02180-US GA03000-US |
*Enrollment for smart thermostats is closed at this time.
View TECH eligible water heaters Wi-Fi-connected water heaters: Rheem Hybrid Heat Pump Water Heaters
For all other brands/makes, a communication device will be provided late-summer/early fall that plugs into the water heaters EcoPort (CTA-2045 port).
Enrollment is currently only open to heat pump water heaters installed as part of the TECH Clean CA heat pump water heater program.
Answers to our most frequently asked questions can be found below. You can view all questions here.
When you enroll in Smart Home Flex, your enrolled smart device(s) will automatically adjust its system settings when a Smart Flex Event is called.
A Smart Flex Event occurs when high energy use is expected to put a strain on energy resources and increase electricity costs.
When a Smart Flex Event is called, your smart device(s) receive a signal to temporarily adjust their settings to help prevent your system from turning on and using energy during peak demand times when energy is most expensive.
To help ensure that you are as comfortable as possible during a Smart Flex Event during the summer, we may send a signal to the thermostat to pre-cool or pre-heat your home to help maintain a comfortable temperature.
You are always in control of your comfort and can override the automatic adjustments at any time. Adjusting the temperature during a Smart Flex Event will automatically opt you out of the Event.
Yes, you can opt out of a Smart Flex Event at any time. Since Smart Flex Events are called when electricity demand and costs are high, we encourage you to not opt out unless it’s for comfort, safety, or urgent reasons.
Smart Flex Events occurs when high energy use is expected to put a strain on energy resources and increase electricity costs or a grid emergency is called by state officials to reduce energy usage. A signal is sent to your smart device(s) to temporarily adjust their settings to help prevent your system from turning on and using energy.
Enrollment incentives will be sent via email once Community Power has approved your enrollment application. It may take up to 10 business days to process an application.
Participation incentives will be sent via email in November for smart thermostats. Connected water heater customers will have participation incentives sent via email in November and June. It may take up to 20 business days to process and send participation incentives.
Enrollment and participation incentives are digital prepaid reward cards sent via email to the email address provided during enrollment.
Enrollment Incentives: Community Power is offering a one-time enrollment incentive of $50 per device.
Participation Incentives: Participation Incentives may be given at the end of each season.
Unenrolling ends your eligibility for all ongoing incentives.
Contact Community Power by emailing us at CustomerService@SDCommunityPower.org or calling our Contact Center at 888-382-0169 between 8 a.m. and 5 p.m., Monday through Friday.
Yes, you can enroll multiple devices like smart thermostats and connected water heaters. Each is eligible for its own enrollment incentive.
You can unenroll from Smart Home Flex at any time by contacting Community Power and requesting to be unenrolled. Unenrolling from the program forfeits all ongoing incentives.
Thermostat enrollment in Smart Home Flex was open to the first 2,000 devices. At this time, new applications are not being accepted.
For connected water heaters, enroll today using the water heater enrollment form.
Smart Home Flex by San Diego Community Power is a pilot program that allows Community Power to adjust the settings of your enrolled smart device(s), like thermostats or connected water heaters, to reduce energy use during times of the day when energy is in high demand and electricity costs are higher. These adjustments help reduce strain on the energy grid and can help lower your energy bill while keeping your home comfortable and supplied with hot water.
The full pilot program terms and conditions can be reviewed here.