Emergency Preparedness

We know emergencies happen and want to help you stay prepared with these resources.

Wildfire & Emergency Preparedness

Make sure you and your family are safe by making the proper preparations in case of a wildfire.

Get Your CAL FIRE Custom Wildfire Preparedness Plan here. Based on your answers, your personalized emergency preparedness plan will be created.

Flex Alerts and Power Outages

Flex Alerts are voluntary calls for consumers to conserve electricity. A Flex Alert is typically issued in the summer when extremely hot weather causes energy demand to increase until it meets generation capacity, usually during peak hours.

When the state’s power grid operator, California ISO, calls for a Flex Alert we have the opportunity to prevent more dire emergency measures, including rotating power outages, by reducing our own energy use with the tips above.

Sign up to receive Flex Alerts here.

Power outages can occur for many reasons including, but not limited to, emergency repairs for damaged equipment, routine maintenance for reliability, expanding the grid for future growth and preventing wildfires in prone conditions.

All customers should reach out to SDG&E when experiencing an outage. To check on outages in your area, please click here. For more information on outage notifications and how to prepare, please contact SDG&E at 1 (800) 411-7343 or visit SDG&E’s outage center webpage.

During adverse weather conditions, a Public Safety Power Shutoff (PSPS) may be used by SDG&E to help prevent potential wildfires. To sign up for PSPS event notifications, please visit the PSPS Notifications page.

Safety During an Outage

During a power outage here are some quick safety tips to follow:

Use a flashlight rather than a candle for light at night.

If using a standby generator, follow these safety tips:

  • Turn off major appliances like the dishwasher or A/C that were running when the power went out to prevent them from starting unexpectedly when power is restored.
  • Unplug or turn off TVs, stereo and game systems.
  • Leave one light on so you know when power is restored.

Supplies to keep on hand:

  • Flashlight(s) with a supply of fresh batteries
  • Portable battery-powered radio so you can keep up with the news
  • Telephone that does not depend on electricity
  • Easy-to-prepare, nonperishable foods. This includes packaged snacks and bottled water and juices
  • Wind-up or battery-operated clock
  • First-aid kit